Glenrothes Energy Network: Businesses

District heating completely replaces the customer’s own heating system for most non-domestic connections. The district heating system is designed to be resilient and provide a continuous supply of heat so the customers do not need their own heating plant.

At each customer’s building, the district heating network is connected to the heating system through an interface unit containing plate heat exchangers. This means that the heating system within each property is separated from the wider district heating underground network.

Larger non-domestic premises may require a custom built interface, sometimes referred to as a customer interface unit (CIU) or substation.

Glenrothes Energy Network is focusing on the area around the town centre, closest to the location of the biomass plant.

Heat charging

Most networks charge customers per unit (kWh) of heat used, recorded by a heat meter located in or near the interface; often with heat meters linked back to a central hub so that meter reading and billing can be carried out automatically.

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